Shipping policy

At Footera, we aim to deliver your shoes reliably and keep you informed about your order.

Shipping locations
We currently ship within the United States only.

Order processing
Orders are typically processed within 1–2 business days after payment confirmation. Business days exclude weekends and public holidays. Processing time is separate from shipping time.

Order Cut-Off Time

Orders placed before 5:00 PM (PST) will begin processing on the same business day.
Orders placed after this time will be processed the next business day.

Shipping and delivery estimates
Estimated shipping time after processing is 7–13 business days. The estimated total time from order placement to delivery is 8–15 business days. These are estimates, not guaranteed delivery dates. Any shipping information shown at checkout should match this policy.

Shipping cost
We offer free shipping on orders within the United States.

Delays
Delivery may be delayed by high order volume, carrier disruptions, weather, or other circumstances outside our control. If you have concerns about a delayed order, please contact us.

Order tracking
If tracking is available for your shipment, we’ll send the tracking details to the email address provided at checkout after your order ships.

Shipping address
Please check your shipping address carefully before placing an order. If you notice an error, contact us as soon as possible. We’ll try to help, but an address change may not be possible after an order has been processed or shipped.

Missing or marked-delivered packages
If your package is missing or marked as delivered but you haven’t received it, contact support@footera.shop. We’ll help review the tracking information and advise on the next steps. You may also contact the carrier.

Contact 
Store Name: Footera
Email: support@footera.shop
Phone: +1 (213) 519-7379
Website: footera.shop
Address: 1708 Via Riata, Roseville, CA 95747, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (PST)