Privacy policy

Footera (“Footera,” “we,” “us,” or “our”) operates footera.shop and its related shopping services (the “Services”). We respect your privacy. This Privacy Policy explains how personal information is collected, used, and disclosed when you visit our website, place an order, contact us, or otherwise use our Services.

Our store is powered by Shopify. Shopify helps us provide our online store and may process information as described below. Please read this policy to understand our practices and the privacy choices that may be available to you.

1. Personal information we collect

The information we collect depends on how you interact with Footera. It may include:

  • Contact and delivery information: your name, email address, phone number, billing address, and shipping address.
  • Order and payment information: products you view or purchase, items in your cart, order history, returns, payment method, payment confirmation, and transaction details.
  • Account information: account credentials, preferences, and settings, if you create an account.
  • Communications: information you provide when you contact us about an order, product, return, or other request.
  • Device and usage information: IP address, browser and device details, and information about how you interact with our website. This information may be collected through cookies and similar technologies.

Some information comes directly from you. Other information may be collected automatically when you use the website or received from service providers and partners that help us operate our store.

2. How we use personal information

We may use personal information to:

  • Process payments, fulfill orders, arrange delivery, and manage returns or exchanges.
  • Provide customer support and send messages about your orders or account.
  • Operate, maintain, personalize, and improve our website and shopping experience.
  • Protect our store and customers, including detecting fraud and securing transactions.
  • Send marketing communications and show relevant advertising, where permitted by applicable law and your preferences.
  • Comply with legal obligations, respond to lawful requests, and enforce our terms and policies.

3. Cookies and similar technologies

Our website and the services that support it may use cookies and similar technologies to operate the store, remember preferences, understand website usage, and support advertising. Your available choices may depend on your location, browser settings, and the privacy controls presented on our website.

4. When we disclose information

We may disclose personal information when needed to operate Footera, including to:

  • Shopify, which hosts and supports our online store.
  • Service providers that help with payment processing, website operations, analytics, customer support, fulfillment, and shipping.
  • Business and marketing partners that help us provide advertising and promotional services.
  • Authorities or other parties when required by law, valid legal process, or to protect rights and safety.

We may also disclose information when you direct us to do so, consent to a particular use, or in connection with a business transaction where permitted by law. Third parties may handle information under their own privacy notices.

5. Shopify’s role

Footera’s store is powered by Shopify. Information you provide through the store is processed by Shopify to help deliver and improve the Services. Certain Shopify features may use information about interactions with our store, Shopify, and other merchants. Where Shopify is responsible for that processing, you can learn more in the Shopify Consumer Privacy Policy and make applicable requests through the Shopify Privacy Portal.

6. Marketing and your choices

If you receive promotional emails from us, you can unsubscribe using the link in those emails. Unsubscribing from marketing will not stop necessary messages about an order or your account.

Depending on where you live, you may have the right to opt out of certain uses of your information for targeted advertising or the sale or sharing of personal information as defined by applicable privacy law. You can use our data-sharing opt-out page for applicable requests. Where required, we may also recognize a Global Privacy Control signal sent by your browser.

7. Your privacy rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also have rights relating to data portability and certain uses of your information for advertising.

To make a request, contact us using the details below. We may need to verify your identity before responding. These rights are subject to applicable exceptions, and we will respond as required by law. We will not discriminate against you for exercising an applicable privacy right.

8. Children’s information

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can review your request.

9. Security and retention

We take steps to protect personal information, but no online service or method of transmission is completely secure. Please do not send sensitive information through unsecured communication channels.

We keep personal information for as long as needed to provide our Services, maintain accounts and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements, as applicable.

10. International processing

Information may be stored or processed outside the country where you live, including where Shopify or other service providers operate. Where applicable law requires safeguards for an international transfer, the relevant legal transfer mechanisms may be used.

11. Third-party websites

Our website may link to websites or services that Footera does not operate. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information to them.

12. Changes to this policy

We may update this Privacy Policy to reflect changes to our practices, services, or legal requirements. When we do, we will post the updated version and revise the “Last updated” date. We will provide additional notice where required by law.

13. Contact Footera

For questions about this Privacy Policy or to make a privacy request, contact us:

Store Name: Footera
Email: support@footera.shop
Phone: +1 (213) 519-7379
Website: footera.shop
Business Address: 1708 Via Riata, Roseville, CA 95747, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (PST)